At Polaris Shipping and Marine Services, we provide a comprehensive suite of shipping, logistics, and marine services designed to meet the needs of our clients across various sectors.
Explore our services below to see how we can support your business.
Liner Agency
At Polaris Shipping and Marine Services, we proudly serve as a trusted local representative for international shipping lines. Our liner agency service includes vessel scheduling, port coordination, documentation, cargo manifesting, and customer service. We ensure efficient vessel turnaround and seamless cargo operations while maintaining open communication with principals and stakeholders. Our goal is to uphold your reputation while minimizing delays and operational costs.
Port Agent
As your reliable port agent in Port Sudan, we manage all aspects of vessel port calls—from arrival to departure. We coordinate with port authorities, customs, immigration, terminal operators, bunkering suppliers, and other key stakeholders. Our agents ensure timely berthing, supply delivery, crew changes, and proper documentation. With a proactive approach, we reduce delays and protect your operational efficiency.
Protective Agent
We act on your behalf to monitor all port operations, ensuring that your interests are protected during vessel calls—whether you are the shipowner, charterer, or operator. Our protective agency services include overseeing cargo handling, checking disbursements, auditing charges, and ensuring transparency throughout. We serve as your local watchdog, providing accurate reporting and alerting you to any irregularities.
Marine Survey
Our marine survey division offers professional, reliable, and unbiased inspection services to support cargo integrity, safety, and compliance. Whether it’s a pre-shipment survey, draft survey, on-hire/off-hire survey, or damage inspection, our certified surveyors work to provide accurate and timely reports. We help clients mitigate risks, settle disputes, and ensure adherence to international marine standards.
Logistics
We provide integrated logistics solutions that cover inland transport, warehousing, freight forwarding, customs clearance, and cargo tracking. Our logistics services are tailored to streamline the supply chain, optimize costs, and ensure timely delivery. With strong partnerships and deep local knowledge, we handle complex routing and paperwork so your cargo arrives where it’s needed—fast and secure.
Inland Container Depot (ICD)
Our Inland Container Depot (ICD) solutions offer efficient storage, handling, and clearance of containers inland, reducing congestion at seaports. With secure space, reliable transport links, and customs processing facilities, our ICD services support exporters and importers alike. We ensure faster container movement, better inventory control, and enhanced logistics efficiency.
Marine and Logistics Consultancy
Our consultancy arm provides expert insights into port operations, supply chain optimization, compliance with maritime regulations, risk assessment, and route planning. Whether you’re entering the market or seeking to improve existing processes, we offer practical strategies backed by industry knowledge to help you stay ahead in a competitive environment.
Ports Covered in Sudan
North Port Terminal
Designated Use: General Cargo/ Ro-Ro
North Port specializes in handling break-bulk and general cargo such as steel, bagged goods, cement, heavy machinery, and project cargo. With storage space and multi-purpose berths. The north terminal is also equipped with ramps to handle Ro-Ro vessels.
Green Harbor
Designated Use: Bulk Cargo/ Ro-Ro
Located within the North Port Terminal complex, Green Harbor is dedicated to bulk commodities such as grains, fertilizers, feed and Ro-Ro vessels.
South Port Terminal
Designated Use: Containerized Cargo/ LPG/ Grains
South Port serves as the primary container terminal in Port Sudan, managing the entirety of Sudan’s containerized import and export traffic. The terminal is well-equipped with gantry cranes, reach stackers, and a dedicated container yard, and is seamlessly linked to inland transport networks and customs facilities to ensure efficient logistics operations.
The South Port Terminal also features a dedicated berth for LPG vessels, connected by pipeline to an on-site storage facility. Additionally, a separate berth is allocated for bulk grain handling. The berth is strategically positioned alongside a grain silo owned and operated by the Animal Resources Bank, facilitating efficient bulk grain discharge and storage.
Al Khair Terminal
Designated Use: Refined Petroleum Products
Al Khair Terminal is specialized in the handling and discharge of refined petroleum products. It is equipped to receive liquid bulk cargo such as diesel, gasoline, marine fuel, and jet fuel through dedicated pipelines and safe unloading systems.
The terminal plays a vital role in supplying fuel to both commercial and industrial sectors in Sudan.
Bashayer Port
Designated Use: Crude Oil Exports
Bashayer Port, consisting of Terminals I and II, serves as the main export hub for crude oil transported from South Sudan via a dedicated cross-border pipeline. The terminal is jointly operated by the Bashayer Pipeline Company and the Sea Ports Corporation of Sudan.
Port of Digna (Sawakin)
Designated Use: Livestock, Passengers, Ro-Ro, and Breakbulk Cargo
Port of Digna, also known as Sawakin, is a multi-purpose terminal handling livestock exports, passenger ferries, Ro-Ro vessels, and breakbulk cargo.